Privacy Policy

September 7, 2025

We, at Cloudride Ltd., value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information of visitors and users of our website. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect your personal details such as your name, email address, and phone number, as well as login information like your username and password. In addition, we automatically collect technical information including your IP address, browser type, operating system, and geographical location. We may also record details such as the date and time of your visit, whether your access was successful or resulted in an error, the features you interact with, search terms you enter, the frequency of your visits, the files you access, the amount of data transferred, the page that referred you to our website, and the page you visit afterward. We also record the name of your internet service provider. We use cookies and similar technologies for analytics, functionality, and advertising purposes. Finally, we may process any information you provide voluntarily through forms, orders, or other interactions with our website.

2. How We Use Personal Information

We use the personal information collected through our website to operate our business, deliver services, and provide you with a safe and personalized experience. In particular, we may use your information to:

1. Manage and maintain our website and overall business operations;
2. Personalize the website and services based on your preferences, location, and usage patterns;
3. Enable you to use available features and services;
4. Provide the products and services you have ordered;
5. Communicate with you about events and activities;
6. Send you statements, reminders, and administrative notices;
7. Respond to your inquiries and handle complaints;
8. Send non-marketing communications, and where consent is given, newsletters and promotional messages;
9. Share aggregated statistical data with third parties without identifying individuals;
10. Protect the website from fraud, abuse, and security threats;
11. Monitor compliance with our Terms of Use;
12. Fulfill legal requirements and exercise or defend legal claims.

If you submit personal information for publication on our website, we will use and publish it in accordance with the license you grant us. You can control how your information is displayed by adjusting your privacy settings.

3. Sharing Information

We may share personal information with employees, consultants, suppliers, or service providers who assist us in operating the website and delivering services, but only to the extent necessary for those purposes.

Information may also be disclosed to other companies within our group.

In certain cases, we may be required by law or by legal proceedings to disclose personal information, or to protect our legal rights and prevent fraud.

If our business or assets are sold, your personal information may be transferred as part of that transaction.

Some of the information we collect may also be stored or processed in other countries where we or our service providers operate. This means your data may be transferred internationally, including to countries that may not have the same level of data protection as your home country. By using our website, you consent to these transfers.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, personalize ads, and improve site functionality. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences through our cookie banner. You may also block or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the website.

In general, a cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either persistent or session cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies typically do not contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session cookies and persistent cookies on our website.

We may also use Google Analytics, Adwords and similar technologies on our website to recognize a computer when a user visits, to track users as they navigate the website, to enable the use of a shopping cart, to improve the usability of the website, to analyze the use of the website, to administer the website, to prevent fraud and improve the security of the website, to personalize the website for each user, and to target advertisements which may be of particular interest to specific users.

5. Data Storage and Security

We implement reasonable organizational and technical measures to protect your personal information. Although we take security seriously and constantly improve our systems, no system can be guaranteed 100% secure.

6. Data Retention

We will retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, as required by applicable law, or as needed to protect its legitimate rights and interests.

7. Your Rights

You have the right to review, correct, or delete your personal information by contacting us. You also have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

8. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you may contact us by email at info@cloudride.co.il.

9. Changes to This Policy

We may update this Privacy Policy from time to time, and substantial changes will be notified on this page.